ZC
Zelia C
1 reviews | Active since Jul 2024
09 Jul 2024, 10:06
Geyser
I am not happy with the time period king price took to resolve the geyser issue From 30 june till 5 july. Service providers that were originally sent were not up to standard. Plumbers said its electrical.electrician gave a list of faults.
S.Siname From 4-sure got involved on this claim from Tuesday or Wednesday.she then got a new service provider. They came through Friday 5th July both plumber and electrician were on site and resolved the geyser issue Ryan thanks your team were great. Sokhana I appreciate a your effort in resolving this.
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Replies (3)0
Replies (3)
King Price Insurance's replyOfficial
09 Jul 2024, 10:19Hi Zelia,
Thank you for getting in touch with us. We’d like to take the opportunity to apologize for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we’ve disappointed you.
Royal regards,
The Kings Court
Thank you for getting in touch with us. We’d like to take the opportunity to apologize for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we’ve disappointed you.
Royal regards,
The Kings Court
King Price Insurance's reply09 Jul 2024, 10:19
Official
Hi Zelia,
Thank you for getting in touch with us. We’d like to take the opportunity to apologize for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we’ve disappointed you.
Royal regards,
The Kings Court
Thank you for getting in touch with us. We’d like to take the opportunity to apologize for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we’ve disappointed you.
Royal regards,
The Kings Court
ZC
Zelia C's updateReviewer Update
09 Jul 2024, 11:10Not being able to bath or shower for nearly a week is not pleasant.
Never mind the gas that was used to boil water in pots. And airtime that was used up for all the additional phone calls.
This inconvenience was unnecessary.
Never mind the gas that was used to boil water in pots. And airtime that was used up for all the additional phone calls.
This inconvenience was unnecessary.
ZC
Zelia C's update09 Jul 2024, 11:10
Reviewer Update
Not being able to bath or shower for nearly a week is not pleasant.
Never mind the gas that was used to boil water in pots. And airtime that was used up for all the additional phone calls.
This inconvenience was unnecessary.
Never mind the gas that was used to boil water in pots. And airtime that was used up for all the additional phone calls.
This inconvenience was unnecessary.
King Price Insurance's replyOfficial
09 Jul 2024, 11:20Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Please accept our sincere apologies.
Please accept our sincere apologies.
King Price Insurance's reply09 Jul 2024, 11:20
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Please accept our sincere apologies.
Please accept our sincere apologies.