PR
Paul R
1 reviews | Active since Apr 2011
05 Feb 2015, 15:13
GEEN OPVOLGING
KP***<br> Ek het al n mail gestuur na Mark maar hy reageer nie daarop nie want hy het nou klaar die assuransie aan my verkoop.<br> Hy het gese KP sal elke einde van die maand my n sms stuur wat my jongste premie is na aanpassing van my kar se waarde.M.a.w. hy het gese my premie word elke maand minder soos my kar se waarde val,dit het nog glad nie gebeur nie.<br> Wat is die problem is dit net n 'market' FOEFFIE OM MENSE TE VANG.<br> Ek sal ook n mail stuur aan hulle Ombudsman in die verband
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Replies (1)King Price Insurance's replyOfficial
05 Feb 2015, 15:40Hello Ryk,
As per our telephonic discussion the monthly premium has been decreasing as promised, you will receive a monthly SMS reflecting your new premium, our apologies for you not receiving your SMS's we are looking into that for you.
We do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Please accept our sincere apologies in the meantime.
Royal regards,
The king and his court
As per our telephonic discussion the monthly premium has been decreasing as promised, you will receive a monthly SMS reflecting your new premium, our apologies for you not receiving your SMS's we are looking into that for you.
We do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Please accept our sincere apologies in the meantime.
Royal regards,
The king and his court
King Price Insurance's reply05 Feb 2015, 15:40
Official
Hello Ryk,
As per our telephonic discussion the monthly premium has been decreasing as promised, you will receive a monthly SMS reflecting your new premium, our apologies for you not receiving your SMS's we are looking into that for you.
We do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Please accept our sincere apologies in the meantime.
Royal regards,
The king and his court
As per our telephonic discussion the monthly premium has been decreasing as promised, you will receive a monthly SMS reflecting your new premium, our apologies for you not receiving your SMS's we are looking into that for you.
We do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Please accept our sincere apologies in the meantime.
Royal regards,
The king and his court
