JH
Jeets H

1 reviews | Active since Mar 2009

13 Sept 2022, 12:42

Fuel Voucher ****?

I received a voucher with a fuel offer. This was subject to a commitment-free quote. I spent time giving them all my details, received a verbal quote and no written quote. Had a few call backs and then finally a written quote.

BUT - No fuel voucher to date. Be careful this may be a **** to collect all your private information

0
Replies (7)
King Price Insurance
King Price Insurance's reply13 Sept 2022, 13:41
Official
Hi Jeets

Thank you for your review, your concerns have been sent to management in our sales team. You will be contacted to discuss.
JH
Jeets H's update13 Sept 2022, 15:50
Reviewer Update
A King Price rep called and claims that the voucher was set 3 times - by SMS. They have no alternate way of sending the voucher. I was asked to unblock all blocked numbers. Have done this for both calls and SMS. Was promised that a SMS would be sent after 15:00.

Well still no voucher or communication from them.

Unless something changes, I would still regard this as a ****.
JH
Jeets H's update13 Sept 2022, 15:51
Reviewer Update
A King Price rep called and claims that the voucher was set 3 times - by SMS. They have no alternate way of sending the voucher. I was asked to unblock all blocked numbers. Have done this for both calls and SMS. Was promised that a SMS would be sent after 15:00.

Well still no voucher or communication from them.

Unless something changes, I would still regard this as a ****.
JH
Jeets H's update13 Sept 2022, 15:56
Reviewer Update
A King Price rep called and claims that the voucher was set 3 times - by SMS. They have no alternate way of sending the voucher. I was asked to unblock all blocked numbers. Have done this for both calls and SMS. Was promised that a SMS would be sent after 15:00.

Well still no voucher or communication from them.

Unless something changes, I would still regard this as a ****.
King Price Insurance
King Price Insurance's reply13 Sept 2022, 15:57
Official
A follow up has been sent to our marketing team to follow up on this for you.
JH
Jeets H's update15 Sept 2022, 16:03
Reviewer Update
Its now 15th Sep (16:00) a full 2 days since the above reply. And Guess what - No feedback or fuel voucher -

BEWARE !!!! if this is how they deal with their "offers" -- then good luck with claims
King Price Insurance
King Price Insurance's reply16 Sept 2022, 07:38
Official
As per our records the voucher was sent. A follow up has been sent to sales.