MN
Mohlahli N
1 reviews | Active since Oct 2024
09 Oct 2024, 18:37
Frustrated insurance customer
I have joined King price car warranty in April 2023. This year in September my car started to give me mechanical problems. When I claim they are sending me from pillar to post. They are even telling me that I should strip my engine so that I can take pictures of faulty parts in engine. How the hell is that. They even not paying for that stripping and furthermore it is not quaranteed that they will pay. I am so frustrated right now.
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King Price Insurance's replyOfficial
10 Oct 2024, 09:06Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. We've escalated your concerns to our Claims team who will be in contact to discuss.
King Price Insurance's reply10 Oct 2024, 09:06
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. We've escalated your concerns to our Claims team who will be in contact to discuss.