JH
Jillian H
1 reviews | Active since May 2016
07 Oct 2021, 13:50
From Hero to ZERO
From a wow experience to a dduuuhh.....so I returned the call on my geyser issue 23/09/21 and again the following Tuesday, to date I have not received feedback - the last time I spoke with anyone I spoke to a consultant who said she cant find me on the system and the person who sent me through to her will have to see how my issue will be resolved......and then again a consultant who wanted to know if he can activate the quote I requested, I explained my issue and he said he will log query for someone to revert.....
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King Price Insurance's replyOfficial
13 Oct 2021, 18:27Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our claims department has been in contact to discuss, should you require any further information kindly contact King Price directly.
King Price Insurance's reply13 Oct 2021, 18:27
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our claims department has been in contact to discuss, should you require any further information kindly contact King Price directly.