1 reviews | Active since Mar 2009
*****
On the 29 May I requested a quote from these people and got a better deal from my existing insurance. I then sent Suniel a message to cancel this policy and little did I know that they would not cancel it. Today I found out that they had debited me two huge amounts, King Price this is ***** as I stated that you needed to cancel this policy..<br> <br> Please refer to mail sent to Suniel Moodley & [Email Removed] I hope this is the last time you guys de***** my account as I have stated that am no longer interested in taking out insurance with you. Clearly you ignored my request below....<br> From: Yende, Jacky <br> Sent: 29 May 2015 11:28 AM<br> To: 'Suniel Moodley'<br> Cc: [Email Removed]<br> Subject: RE: Cancellation request KPPD KP***<br> <br> Hi Suniel / Client Care,<br> <br> Please note that I would like to cancel my policy with you guys, I am in the process of changing cars thus will not need this insurance for now.<br> <br> Please do not debit my account as per our agreement, will contact you once the new deal has gone through. <br> <br> In the meantime please cancel this one.<br> <br> Regards <br>
It's really heartbreaking for us to hear that you had a bad service experience from us.
We can't undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it.
We'll get in touch if we need any more information, but please know what we are deeply sorry that we've let you down.
Royal regards,
The king and his court
It's really heartbreaking for us to hear that you had a bad service experience from us.
We can't undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it.
We'll get in touch if we need any more information, but please know what we are deeply sorry that we've let you down.
Royal regards,
The king and his court