J-LL
Jean - Louis Levers

1 reviews | Active since Nov 2017

21 Jan 2021, 12:33

Farcical Bungling.

Since King price have asked to give a review on my experience with them, I sit down now to do so, and quite frankly it is appalling.

On the 18th of October 2020 I was involved in a motorcycle accident. All well and good. I logged a claim the very next day. Right. My claim was approved on the 12th of November 2020.

Now over 2 months later my motorcycle still has not been repaired, I have had virtually no feedback since then, and even the little I have had has been unhelpful as no one can tell me when the repairs will be done by. Unacceptable.

Since my motorcycle is my sole form of transport, I have also been left in dire financial straits as I am paying for a motorcycle I am not using as well as insurance premium and Ubers just to carry on with daily life. And does KingPrice care? Certainly not from I have seen as no solution to ,my problem has been forthcoming. This despite having logged a complaint earlier this week.

Make of that what you will, but I would highly recommend you go with another insurer.

0
Replies (1)
King Price Insurance
King Price Insurance's reply27 Jan 2021, 11:39
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Claims has been in contact with an update.