MA
Marta A

1 reviews | Active since Jan 2013

08 Jun 2022, 08:57

Fantastic claims experience

We claimed for a burst geyser on the night of 6 June 2022 at 19:00 through the mobile app. This took all of 1 minute to execute, the app is very easy to use. By 8:30 on the morning of 7 June we had received a call from the claims department who quickly finalized the claim and were in the process of appointing the plumber for call out. By 9:20am Fritz Electric called me and arranged to come past. They arrived just after 10:00 - on time, professional and easy to deal with.

Our new geyser was installed before 16:00 on that day. The claims process was a breeze, the appointed supplier was professional and did a good job.

Thank you to King Price for the great service. This kind of convenience and peace of mind from an insurer is priceless!

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Replies (1)
King Price Insurance
King Price Insurance's reply08 Jun 2022, 08:58
Official
Hi Marta,


 
Thanks for the kind words, we try pretty hard to look after all of our wonderful clients, and we’re delighted that we managed to impress you. 

 

Thanks for giving us the opportunity to provide you with awesome service, your wish is not just our command- it’s our pleasure! 

 

Let us know if there’s absolutely anything else we can do for you. 

 

Royal regards, 

The king’s court