KB
KIM B

1 reviews | Active since Mar 2021

26 Mar 2021, 13:09

FANASTIC CONSULTANT

I needed to make an update on my policy with King price Insurance which at first was a lengthy process that took me 15mins to get through. However I was put through a fantastic agent by the name of Prince Musa. This guy has amazing energy and really enjoys his job you can tell that he really wants to satisfy all his clients. He really knew how to deal with my frustration as I have been waiting. He apologized and told me that he would call me instead of me calling. At this point I didn't trust him and became frustrated with the process and I had also made up my mind that I'm definitely changing insurances. I can definitely say that if it weren't for him I would have changed in a heartbeat. Prince truly possess quality of being a peoples person. LOVE LOVE HIS WORK ETHIC I'm officially a satisfied client. He reduced my premium and offered amazing discount

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Replies (1)
King Price Insurance
King Price Insurance's reply26 Mar 2021, 13:30
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.  Thank you for your valued feedback.