Extremely frustrating blaming systems

We took out insurance with KingPrice about a month ago, and it has been a nonstop administrative nightmare. I keep receiving messages to update engine and chassis (CON) numbers, despite having already provided this information more than three times. I’ve spoken directly to KingPrice and was told their systems are experiencing problems. That honestly raises a serious concern: why sell insurance if your systems cannot handle basic client information or function reliably? To make matters worse, the KingPrice app does not work at all. When entering an ID number or policy number, no verification code is ever received, making it impossible to access the policy online. This whole experience has been horribly frustrating and has left me genuinely concerned about the company’s reliability. If basic systems and communication are already failing, it doesn’t inspire confidence for when clients actually need support or claims assistance. Very disappointed.