LC
Lephondo C

1 reviews | Active since Jun 2025

16 Jun 2025, 22:58

EXTREMELY DISAPPOINTED- NO DAMAGE ASSESSMENT FOR OVER A WEEK

I am extremely disappointed with the poor service I’ve received from King Price Insurance. I was involved in an accident on the 6th of June 2025and lodged my claim immediately. It has now been over a week, and no damage assessment has been done, despite several follow-ups.

What makes this even more unacceptable is that I was coming from the hospital at the time of the accident, and I am currently sick and recovering. I urgently need my vehicle for medical appointments and basic day-to-day needs, but King Price has shown no urgency, no empathy, and no clear communication throughout this process.

I was told Fixico had been appointed to handle the assessment, but nothing has happened. No one has contacted me. No appointments have been made. I am being left in the dark while dealing with health issues and growing frustration.

King Price advertises fast and reliable service — this experience has been the opposite. I trusted this insurer in good faith and expected better. I’m still waiting for: • An urgent damage assessment • A proper explanation for the delay

This has been an extremely disappointing and stressful experience, and I would not recommend this kind of service to anyone in need of real support during difficult times.

Claim Number: [CKP***/1]

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Replies (1)
King Price Insurance
King Price Insurance's reply17 Jun 2025, 08:36
Official
We know your time is important, and that you want to get this wrapped up as soon as possible. We’re very sorry that you’ve had to wait so long, and we’re looking into what’s causing the delay right this second.

We’ll call you shortly to give you a full update on your claim.

Royal regards,

The king and his court