CT
Coral T

1 reviews | Active since Jan 2013

14 Aug 2025, 10:00

EXTREMELY BAD SERVICE

Bad Service, I have experiencing extremely bad service with King Price Insurance AGAIN. The first time my car was taken to their recommended panel beater which did not repair the vehicle according to my satisfactory. After calling my insurance numerous time complaining, King Price never assisted me. When I reminded them about the bad encounter they have no records of this matter whatsoever. I then left for a while and decided to return, AGAIN the service has not improved. I log in an accident claim and spoke to a consultant called Lesego who was very hostile towards me, and they recommended a accompany that was not in their panel but they insisted it was (I could have been embarrassed if I had take my vehicle there). I then received an email where I should take the vehicle to, soon after the vehicle was dropped off, I received another email referring me to another company for repairs. Clearly communication amongst them is extremely poor. I am extremely disappointed with King Price Insurance.

0
Replies (1)
King Price Insurance
King Price Insurance's reply14 Aug 2025, 10:59
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our assessing team will be in contact.