1 reviews | Active since Oct 2017
Extremely bad service
I was in town to run some errands and I happened to run out of fuel without notice. I then called my insurance company, King Price, for roadside assistance. The service I received was bad from the onset with an operator who was very rude. This company made me wait for more than 2 hours and I decided to call them again to check what was happening before contacting me busy emphasizing that the fuel would be paid by me, clearly showing me that what was important was the money more than the service. I waited for another hour with no luck and the assistance only arrived after 4 hours, while I'm at CBD. I could not help it but terminate my policy with them right away, reversing their premium and started looking for a new insurance company that cares about its clients. I therefore advise consumers to stay away from this company by all means.
Our sincerest apologies for the negative experience, your complaint has been escalated to the service provider for urgent feedback on what went wrong. You will be contacted to discuss.
Our sincerest apologies for the negative experience, your complaint has been escalated to the service provider for urgent feedback on what went wrong. You will be contacted to discuss.
