Extremely Bad Service
<p>I have been waiting for my refund for two weeks, after they messed up my policy they still want to charge me administration fees. I cancelled the insurance because of a mistake they made. The call centre people keep saying a manager will call me and I am still waiting for the call.</p>
And exciting enough, they have marked my insurance to re activate in December after I cancelled it. So they will deduct my money again and not pay me back again.
And exciting enough, they have marked my insurance to re activate in December after I cancelled it. So they will deduct my money again and not pay me back again.
Thank you for getting in touch with us. We’d like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we’ve disappointed you.
Kavish from our retentions department has been in contact to discuss your concerns and the way forward. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Thank you for getting in touch with us. We’d like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we’ve disappointed you.
Kavish from our retentions department has been in contact to discuss your concerns and the way forward. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court