RM
Refilwe M
1 reviews | Active since Apr 2015
31 May 2022, 07:31
Excess amount
I was involved in an accident last year in September. Claim was paid but my problem is king price legal department assured me to recover the excess I paid, to this day, I am still waiting, no contact from the legal department. I send emails and get no response. Does the legal department exist?
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King Price Insurance's replyOfficial
31 May 2022, 11:12Hi Refilwe
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. We wish to note that an excess recovery is a legal process of which success is not guaranteed. Legal will be in contact to discuss the status of the matter and the way forward.
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. We wish to note that an excess recovery is a legal process of which success is not guaranteed. Legal will be in contact to discuss the status of the matter and the way forward.
King Price Insurance's reply31 May 2022, 11:12
Official
Hi Refilwe
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. We wish to note that an excess recovery is a legal process of which success is not guaranteed. Legal will be in contact to discuss the status of the matter and the way forward.
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. We wish to note that an excess recovery is a legal process of which success is not guaranteed. Legal will be in contact to discuss the status of the matter and the way forward.