1 reviews | Active since Mar 2016
Exceptional Service by Naseema Faith in u Restored
Naseema has been the only person in your entire organization that i have dealt with that was able to assist me. After almost a month since i submitted my claim and everyone passing the buck she took it upon herself to assist me fully with my query and went above and beyond her call of duty. Before speaking to her, i had been on the line with another consultant who cut the call on me and plenty of consultants with a don't care attitude.I was close to cancelling my policy and advising all of my friends to do the same. I really wish you could have more people with her diligence and sense of urgency in your organisation, she truly is an amazing individual and rendered nothing short of exceptional service, she did in less than an hour what over 30 consultants could not do in close to a month, thank you Naseema, for your exceptional service and restoring my faith in your organisation
Thank you for the fantastic feedback regarding Naseema, we will be sure to share your kind words with her. Our sincerest apologies for the negative experience prior to dealing with Naseema, we will definitely look into what went wrong and use it as an opportunity to see where we can improve.
Have a fantastic day and thank you once again !!
Royal regards
The kings court
Thank you for the fantastic feedback regarding Naseema, we will be sure to share your kind words with her. Our sincerest apologies for the negative experience prior to dealing with Naseema, we will definitely look into what went wrong and use it as an opportunity to see where we can improve.
Have a fantastic day and thank you once again !!
Royal regards
The kings court
