TN
Thulani N

1 reviews | Active since Aug 2013

22 May 2019, 12:10

Exceptional Customer Service - Keanole

Today I spoke to one of your consultant whose name is Keanole. I would assume that she works at your Retention Department as I was calling to discuss cancelling my insurance policy due to excess and affordability.

I was so delighted to be assisted by someone who didn’t only try to retain me as a customer but also was in a position to see if my profile allowed for a discount and look at your service renderings in against the insurer I was going to without speaking ill of them. I am happy to announce that I will be staying with King Price and Keanole was such a breath of fresh air – these days its quite pleasing to come across exceptional customer service.

Keanole, Well Done! May your manner of professionalism open greater doors for you!

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Replies (1)
King Price Insurance
King Price Insurance's reply22 May 2019, 12:27
Official
Massive thanks for the fantastic compliment, Thulani. We think you're pretty great too.  We’ll be sure to pass on the great news to Keanole Jawe.