Exceptional customer service and professionalism :-)

I would like to complement Siphiwe Mbali on her professionalism throughout the process. I took so many days before I could submit the required documents but she did not lose her cool. Over and above that she was understanding when I mentioned that I conduct business with my phone therefore I cannot afford to be without it for more than a day. She looked for ways to help rather than reject my claim. Thank you so much for the wonderful service. Keep up the exceptional customer service and professionalism.