1 reviews | Active since Nov 2010
Excellent service
I made a call to kingprice regarding the short fall cover on the 08th September and I was told I dint have of which I had the documents proving that I had taken the cover on the 08th of September 2014. I was so surprised because I had not called to cancel the cover. The person who assisted me said I must sent the documents and they will come back to me in 48hrs its a system error and they didn't call until I call back on Friday the 11th and presented my case to the lady by the Name of MADONNA MADINANE at client care. She asked me to resent the documents directly to her while we were still on the line , she then made all the necessary inquiries with the relevant people and the matter was resolved in 30min. I was impressed by her service.<br> Keep up the good service Madonna!<br> <br>
Our sincerest apologies for your initial experience. Thank you for the fantastic feedback regarding Madonna, we will be sure to share your kind words with her and the rest of the team.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Our sincerest apologies for your initial experience. Thank you for the fantastic feedback regarding Madonna, we will be sure to share your kind words with her and the rest of the team.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
