Excellent Customer Care
This morning 2018/01/16 I made contact with King Price insurance to add another sports watch being a Suunto Spartan Trainer HR to the value of ZAR3899. I spoke to a gentleman called Mike and he gave me a monthly premium of ZAR32. BUT just the previous day I have added a Garmin Fenix 3 to the value of ZAR7000 and I got a premium of ZAR29 so I asked the consultant to explain and all he could say was the the system shows him that. I then asked to speak to a supervisor or senior consultant which lead me to speak to Andre Potgieter, a very helpful and friendly individual. I listened to my problem and immediately explained the issue and offered me a huge discount on my car to reduce the total premium as insured with King Price.
I must commend Andre in undertanding customer service. To surpass my expectations Andre even offered to deal with him directly going forward.
Excellent service, thank you guys.
Thanks for the awesome compliment, we’ll do our best to keep you impressed!
Royal regards,
The king and his court
Thanks for the awesome compliment, we’ll do our best to keep you impressed!
Royal regards,
The king and his court
