ML
Melissa L
1 reviews | Active since Nov 2014
24 Jun 2025, 10:17
Ew and sies and I don't want to anymore with this company
So, as client I submit a claim. It takes three consultants to assist me...I look on my KP app and YOU keep on extending the finalising date of the claim (after 90 days it's still at 77%) because either YOU or YOUR service provider can't fix it, complete the process or provide feedback. Probably to much to ask. Love when your consultants also just walk away from the telephone when I'm trying to phone to find out what is going on. So how long will it take to cancel my policy and is it possible to do it IMMEDIATELY? Thanks so much!
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King Price Insurance's replyOfficial
24 Jun 2025, 10:37Hi Melissa,
It’s always a sad day in the kingdom for us when we heard that we have let one of our clients down.
We’re very sorry to hear about your experience, and we are desperate to see what we can do to make it right. We’ll be in touch shortly to see what can be done to help.
Royal regards,
The Kings Court
It’s always a sad day in the kingdom for us when we heard that we have let one of our clients down.
We’re very sorry to hear about your experience, and we are desperate to see what we can do to make it right. We’ll be in touch shortly to see what can be done to help.
Royal regards,
The Kings Court
King Price Insurance's reply24 Jun 2025, 10:37
Official
Hi Melissa,
It’s always a sad day in the kingdom for us when we heard that we have let one of our clients down.
We’re very sorry to hear about your experience, and we are desperate to see what we can do to make it right. We’ll be in touch shortly to see what can be done to help.
Royal regards,
The Kings Court
It’s always a sad day in the kingdom for us when we heard that we have let one of our clients down.
We’re very sorry to hear about your experience, and we are desperate to see what we can do to make it right. We’ll be in touch shortly to see what can be done to help.
Royal regards,
The Kings Court