VWL
Vanessa Weyers Lötter
1 reviews | Active since Apr 2024
13 Jun 2024, 06:02
Enough is Enough
Enough! This company is obsessed with taking premiums! Taking a premium of R2283.49 on the 11th of the month is ludicrous! 1st I sent an email to the consultant who was VERY eager to sign me up - no response 🤔 2nd, I phoned...the gentleman promised to reverse the transaction as it was not meant to go off - nothing came from that, either. Now I have R200 transaction fee slapped on my bank account 🙃- because of their inefficient systems.
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King Price Insurance's replyOfficial
13 Jun 2024, 08:46Hey Vanessa,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Client Care will contact you to discuss.
Please accept our sincere apologies in the meantime.
Royal regards,
The king and his court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Client Care will contact you to discuss.
Please accept our sincere apologies in the meantime.
Royal regards,
The king and his court
King Price Insurance's reply13 Jun 2024, 08:46
Official
Hey Vanessa,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Client Care will contact you to discuss.
Please accept our sincere apologies in the meantime.
Royal regards,
The king and his court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Client Care will contact you to discuss.
Please accept our sincere apologies in the meantime.
Royal regards,
The king and his court