Empty promises

Item: King Price Insurance
Rating: 1
Author: Xolelwa N

Got an email from king price increasing my premium to 1 1623 from 775.84... How could they do that and never informed or call me just sent me an email. Never agreed on this terms what I knew about king price is that their premium decrease every month.. Not increasing in 12months...

I'm still waiting for my money back of 9k that I got involved in an accident and I was not to blame. All they needed from me about they accident they got like witnesses and the guy who bumped on me contact details even have proof of the guy agreeing his to blame.. Mind you this accident happened Lastyear September no one is updating me unless I call them... King price your promise its a lie.... Long price debuting your premium doesn't delay and I never skipped any payment, but for you guys to deliever you don't.. No one is helping me on my claim.. All I had to deal with your claim is with our lawyers of wich how is it going we don't no, and I was the one who called again to find out on what's going that was March gave them enough time but I still get "we don't no"

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Replies (1)

King Price Insurance's replyOfficial

01 Apr 2020, 13:43

Here's the thing, like all insurers, we too need to implement policy rerates to keep up the rising costs of parts, labour rates, repairs, inflation etc... Which even we can't ignore!

These costs aren't linked to the value of your car, which as you know, depreciates monthly. And unlike other insurers, King Price takes this into account and DECREASES your comprehensive car insurance premium every month.

But you know we do our best to save you as much money as possible.... So our retentions department will be in contact to discuss.

Please note and excess recovery is a legal matter and therefore success is not guaranteed, legal will be in contact with an update.

King Price Insurance's reply01 Apr 2020, 13:43

Official

Here's the thing, like all insurers, we too need to implement policy rerates to keep up the rising costs of parts, labour rates, repairs, inflation etc... Which even we can't ignore!