Empty promises

Good day,

There was no complaint option on your web page which brought me to Hello Peter.

Currently I am a King Price client. Previously I had cars, household and portable items on my policy and then later removed the cars as discovery offered a better product. Moments later I felt like I was happier with the service offered by the King and opted to move the cars back. After getting the first quotation, I was extremely unhappy as it was much higher then I was paying a few months ago and i declined. A month later I receive a call from one of your sales personnel who advised me to take the time to do the quote and maybe she can better the premium. She then informed me that the R1 bicycle cover per vehicle had changed from R50 000 to R150 000 and that I can save on the current R400 I am paying on my bicycle. All went well from there and I was told that she just needs the get an valuation for the bicycle which you have and will get back to me as soon as possible. That was two weeks ago! Extremely unprofessional and I guess I was wrong about the service offered.

Please check all recordings of calls made to me and get her to call me back and say something!!!