RW
Rob W

1 reviews | Active since Jun 2011

05 Nov 2017, 17:25

EFFICIENT STAFF MAKES SELF-HELP PORTAL REDUNDANT

Extremely happy and satisfied with service received from Chris on Friday 3 November 2017. Added items to my existing insurance policy at King Price without a hitch. His attitude was splendid, and I felt he went out of his way to assist, but even then he remained humble and offered their new online self-help portal in any case. Hence the header to this review: if all call center agents can be as helpful and polite as Chris, it will be a pleasure to ask call centers for assistance (but alas, most call center staff think you are doing them a favor by calling them for assistance, when they are actually dependent on you, the customer.) Keep it up Chris! PS: And if Gideon Galloway makes his email address available to the public, I will personally recommend you for a raise, or a bonus at least...!!!

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Replies (1)
King Price Insurance
King Price Insurance's reply06 Nov 2017, 07:53
Official

Oh, I bet you say that to all the insurance companies…

Oh you don't? Well thanks so much! We pride ourselves on giving our clients the royal treatment. If there’s anything else we can do for you in the future, please just let us know.

Royal regards,

The king’s court