1 reviews | Active since Jul 2011
Dumb yet persistant agents....at least
1. Phoned King Price for insurance quote.<br> 2. Agent put me on hold.<br> 3. I get called for a meeting (Number I do not know) & hangup the phone<br> 4. In meeting room my phone rings, I reject call, indicating I'm busy.<br> 5. The cycle of phone & reject repeats itself 5 times in less than 4 minutes!! While I'm in a meeting.<br> 6. I pick up & the agent states who he is, I inform him politely I'm in a meeting & to phone later. He asks when. I quickly say hour or so or at a different time because I'm in a meeting. He informs me he logs off at 18:00 and if he should phone back before the time.<br> 7. (Due to his lack in proffessionalism & rude action of keeping me on the phone for a different conversation) I abruptly tell him to rather not even phone me again, <br> 8. Phone dies in my ear without any confirmation.<br> <br> Awesome sales team guys! Keep at it. Its a joke! How did you recruit this guy? Better yet, WHO recruited him or WHO trained him????
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Please accept our sincere apologies, we will definitely look into the matter and address.
Royal regards,
The king and his court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Please accept our sincere apologies, we will definitely look into the matter and address.
Royal regards,
The king and his court
