MF
Malcolm F
1 reviews | Active since Mar 2017
21 May 2020, 13:03
DROPPING CALLS
Trying to follow up on my warranty claim every time I phone they act like they don’t hear me and then drop the phone. 12:55pm 21/05/2020 09:26am 21/05/2020
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King Price Insurance's replyOfficial
21 May 2020, 14:49Hi Malcolm
Our sincerest apologies for the negative experience. We can assure you the calls are not dropping on purpose, our agents are working from home so the calls are internet based hence call quality is affected at times. Your concerns have been sent to our warranty department whom will be in contact as soon as possible to discuss.
Our sincerest apologies for the negative experience. We can assure you the calls are not dropping on purpose, our agents are working from home so the calls are internet based hence call quality is affected at times. Your concerns have been sent to our warranty department whom will be in contact as soon as possible to discuss.
King Price Insurance's reply21 May 2020, 14:49
Official
Hi Malcolm
Our sincerest apologies for the negative experience. We can assure you the calls are not dropping on purpose, our agents are working from home so the calls are internet based hence call quality is affected at times. Your concerns have been sent to our warranty department whom will be in contact as soon as possible to discuss.
Our sincerest apologies for the negative experience. We can assure you the calls are not dropping on purpose, our agents are working from home so the calls are internet based hence call quality is affected at times. Your concerns have been sent to our warranty department whom will be in contact as soon as possible to discuss.