CP
Candice P

1 reviews | Active since Sept 2012

22 Jan 2019, 09:34

Don't hold your breath - King Price dont treat you like royalty.

Where do I begin... I have always recommended people to sign up with King Price because they are affordable and the customer service is the best.... Well all of that has changed... I called on the 21st of January to ask how do I go about getting the voice recordings on my account.. I get told i'm going to be put through to client care.... I don't get there - it bounces back to the woman I was chatting to.... The consultant says that she has passed on a message for someone to call me back... Well I am still waiting on the call back. Thank goodness I haven't held my breath, because I would have passed out... What do I have to do to get my voice recordings from the 17th January!!!!

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Replies (1)
King Price Insurance
King Price Insurance's reply22 Jan 2019, 19:37
Official
Our sincerest apologies for the negative experience. We note as per our records that your complaint relates to an experience you had with our roadside assistance service provider. We have lodged a formal complaint and the matter is being investigated. You will be contacted with an outcome.