Don't be a victim of cheap price

I was a policyholder with King Price for over two years. When I needed to submit a claim, the company refused to honour valid claims for damage to my machines.

Before this, I was insured with OUTsurance for many years and never experienced issues with claims. King Price contacted me offering cheaper premiums and clearly confirmed that electrical and power-related damage, including voltage problems, would be covered. Based on these assurances, I switched.

After three machines were damaged due to high voltage, my claims were rejected. Only then did the insurer rely on exclusions that were never clearly disclosed at the time of sale. The explanations provided were inconsistent and appeared designed to avoid payment.

The claims process involved delays, excuses, and shifting justifications, with no accountability. This experience raises serious concerns about misrepresentation and good-faith claims handling.

I strongly warn consumers: do not be misled by cheap prices. Ensure all coverage and exclusions are confirmed in writing before committing.