***** Debit Orders

I made an insurance claim at King Price 6 weeks ago and they still haven't paid.

I was given a courtesy car for 10 days after I had made a claim. "We still processing the claim", they say. Then I requested them to extend the car hire. They extended, giving additional 20 days to form the 30 day rental period. I then returned the rental car right on time .

Couple of days past and R949 was debited from account. I called and inquired, King Price said they will investigate. I managed to get the invoice from the rental and the description of the debit order says "Overdue Rental Administration fee". Note that the car was taken on the 11th of October 2017 and returned on the 10th of November 2017 which is still within the 30 day rental period. So why is there an overdue fee? It's a ***** way they using to try and acquire each and every rand there is.