BW
Brett W

1 reviews | Active since Apr 2018

02 Aug 2019, 09:27

***** business practice by King Price Insurance

I took out a policy with King Price Insurance yesterday and disclosed every bit of information requested. The policy was activated and documentation received. Today I get a call from them wanting to reconfirm my details and at the end of the call a significantly higher premium is quoted. The caller confirms that no details changed but she believed there may have been a system glitch the day before. This is such ***** business practice I asked who I can report it to and she became evasive and wanted to transfer me to her retention department.

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Replies (1)
King Price Insurance
King Price Insurance's reply02 Aug 2019, 09:59
Official

Thank you very much for bringing this under our attention. We are currently in the process of checking what went wrong here, and we will get back to you as soon as possible.