1 reviews | Active since Sept 2020
do not accept over the phone contract from kingprice. they speak so fast so that you cannot understand the contract. rather get them to email you the written contract. and the read it thoroughly.
a bunch of unhelpful people. they sort of forced me to take a 3-year contract out with cartrack I only realised it was a 3-year contract when my brother in law informed me about it. on the day the tracker unit was fitted. the next day I contacted king Price and cartyrack and informed them that I do not require the tracking unit for 3 years because I am in the process of selling the car. I was under the impression that there is a 5 day cooling of period with online or telephone contracts. I was told if I want to cancel the contract I will have to pay R2650.00. or I have to pay the monthly installment of R69.00 for the next 3 years. this was in May 2020. then on 24/09/2020, I get an SMS from cartrack stating that the unit was tested and found to be faulty. so now I am paying for a faulty unit.
We are truly sorry we are unable to assist you in this regard. You will need to pursue your complaint directly with CARTRACK as your contract for the device is directly with them.
We are truly sorry we are unable to assist you in this regard. You will need to pursue your complaint directly with CARTRACK as your contract for the device is directly with them.
