KS
Karjal S

1 reviews | Active since Dec 2021

23 Aug 2022, 10:33

Dissatisfied with insurance company and repair dealership

Good day, can anyone help me!!! My vehicle was stationary at my daughters house when a learner driver smashed into our car. Thus was on the 25 March 2022,. This learner driver together with his dad dnt have any kind of insurance so therefore I had to call my insurance. I called my vehicle was authorized to be towed away and sorted out. I was understanding that this should take +/-4 - 6 weeks. We are now in 23 August 2022 and I still dnt have my vehicle back. I've been given a run around from kingprice as well as garden city motors. Garden city says that king price is delaying them and kingprice says there's no such thing. Garden city every week tells us the car will be ready and a day or 2 before it's supposed to be ready they email with a new eta . My 2nd vehicle that I'm using at the moment is 5000km out of its service time due to the fact that I dnt have my vehicle back yet. It's been 3 months since my car was taken for repairs.

Can someone please help. I'm at my ends tryi g to get anything going with these 2 companies. Not to mention that famous I call you back line then no one's calls until you do.

Please help

0
Replies (1)
King Price Insurance
King Price Insurance's reply23 Aug 2022, 11:05
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Claims will be in contact to discuss the status of your repair.