Dissatisfied customer - CKP***/2 claim

So disappointed with the King Price - so much for a "royal" treatment. I was involved in a car accident on 5 May 2022. I submitted the claim. Comp**** and submitted all the relevant information required by the insurer. The claim was only approved on 9 June 2022. I lodged a complaint with the Ombudsman (reference K252/22). It's 15 June 2022, the repairs on the car have not commenced, with no communication from the insurer. @Hellopeter, what's steps can I take to ensure that the insurer honours the repair; and speedily, without the warranty being compromised, as my car is fairly new (2020) and under warranty? A write off would put me out of pocket, considering the market value of the car. The insurer should bear the cost of the repair and not burden me as the customer.