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Dineo P
1 reviews | Active since Jan 2024
14 Jan 2024, 08:59
Dissatisfied
So my car got ****** in Nov 23 fine, they rejected my claim due to a missed installment okay but there hasn’t been any formal letter sent to me until today to outline the rejection of the claim instead I cancelled the insurance and they were quick to even compensate that month I paid without having a car
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Replies (3)0
Replies (3)
King Price Insurance's replyOfficial
15 Jan 2024, 07:45We're so sorry that you’re unhappy with us. We have an internal dispute resolution team that’s qualified and trained to assist in such matters. You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***
King Price Insurance's reply15 Jan 2024, 07:45
Official
We're so sorry that you’re unhappy with us. We have an internal dispute resolution team that’s qualified and trained to assist in such matters. You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***
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Dineo P's updateReviewer Update
16 Jan 2024, 14:48The same department that didn’t follow through should make it correct. Why should it be me who goes through hoops again just for your staff to their job properly.
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Dineo P's update16 Jan 2024, 14:48
Reviewer Update
The same department that didn’t follow through should make it correct. Why should it be me who goes through hoops again just for your staff to their job properly.
King Price Insurance's replyOfficial
16 Jan 2024, 15:00You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***
King Price Insurance's reply16 Jan 2024, 15:00
Official
You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***