Dissatisfaction

Good day,

This is to express displeasure at the pace at which my claim is being handled at King price Insurance.

At first I was satisfied with the constant feed at the initial stages until the vehicle was taken for assessment. The assessor called me on the 05/01 to say he was done on his side King Price had to sign off.

Today is the 9th day since I have been waiting for the signoff to no feedback. I have tried calling only to hold for long and eventually give up. I tried their online chat service and they promised I'd be called back. I have sent them 3 emails already to no response. I am really frustrated by their service or lack there of.

Policy no. KP*** Claim no. CKP***/3

Need assistance.