DISSAPOINTED AT KING PRICE

Im very disappointed at my insurance KING PRICE

I have submitted a claim on the 27 of July and the assessor that was set to my house did asses the items which was my microwave and my washing machine that is plugged in the same place and when we had loadshedding it stooped working but the assessor only took the microwave with them and i was given the report that the motherboard is fault on both items but still i was told im not covered for it, which i dont understand because both items stopped working at the same day due to loadshedding.

i requested for a second opinion which my insurer agreed to my request and i was told that they will instruct the pervious assessor to return the item that they took so that it can also be assessed by another assessor, and that was last week.

Today the assessor came to assess and the item that was taken away it still not returned to be assessed and to my surprised the washing machine was never opened by the first assessor which makes me wonder how the came to the conclusion that the had without opening the item.

A week latter i dont have a microwave which is very frustrating and i called today but no one assisted me till now