Disgusting Shameful Customer Service

On 11 Feb 2015 I recd an sms to state my claim is registered. I have called almost everyday thereafter seeking progress on authorisation which was finally done. I was promised that Dipuo would call me with further instructions. On 19 Feb 2015 I called and spoke to Naseema who informed me that the claim was authorised and Dipuo would call me. To date I have received no call or correspondence regarding my claim. I called today and spoke to Taryn who advised me that nothing has been done since my call to Naseema on 19 Feb 2015. Is this how King Price treats their loyal clients? From the medieval days Royalty always treated their subjects like trash and it appears King Price is no different. Lets see if I receive that call from Sheldon Harilal as promised by Taryn. The Short Term Insurance Ombud needs to look into King Price's handling of claims and the turnaround time. He will be receiving my complaint soon. I guess at the end of the day the quality of the service is judged by the premium you pay.