MM
Mildred M

1 reviews | Active since Jun 2021

30 Jun 2021, 09:59

Disgusting Service not fit for a King at all with king price

One of the biggest **** insurance. I was hijacked in February and to date I still pay my monthly premium and car instalments with no glitches. My car was recovered and at the time it was stripped, the insurance took it in and said it is repairable and almost 6 months later I still don't have a car. If I need to find out the progress I am the one who has to call the panelbeaters who are contracted with kindg price and not me. It seems like no one knows what needs to be done for me to get my car back, the communication is disappointing to the highest degree where clients are not kept in the loop and are expected to just carry on as business as usual. I am extremely disappointed with King price and wouldn't recommend it to anyone

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Replies (1)
King Price Insurance
King Price Insurance's reply07 Jul 2021, 08:30
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Claims has been in contact to discuss, should you require any further information kindly contact claims directly.