jJ
juanwilliamaria J

1 reviews | Active since Aug 2016

29 Aug 2016, 17:36

DISGUSTING service KING Price insurance

<p>Good evening - I have been a very, VERY patient customer and have left contacting you on social media as a last resort. Since I have logged my claim for a car accident I have had nothing short of DISGUSTING service from King Price - I have had to deal with rude employees (Monique who feels that it is necessary to shout at a customer as well as fabricate 'returned' phone calls). <br />It took 15 work days to process my claim - I have had to now return my rental car and sit without transport because the claims department were unable to resolve my claim in a timeous manner. <br />I would like to thank Joey Khan for his good service (from the customer care department) in trying to sort out this NIGHTMARE of a claim. <br />All I want is for them to arrange a rental vehicle for me as they messed me around for 15 days. <br />Sadly I will never recommend King Price to any one I cross. <br />Please contact me on ********** 066 URGENTLY so that this matter can be resolved. <br />Thank you</p> <p>Juan Visser</p>

0
Replies (2)
King Price Insurance
King Price Insurance's reply02 Sept 2016, 08:26
Official

Dear Juan

Jaqcues Victor from our claims department has been in contact with you to discuss this and assisted you with an extention of car hire until next week Friday.

Should you require any additional information, please do not hesitate to contact us.

Royal regards

The Kings Court

King Price Insurance
King Price Insurance's reply02 Sept 2016, 08:27
Official

.