MT
Mokgadi T

1 reviews | Active since Jun 2018

12 Jun 2018, 12:07

Disgusting Service - Coming Up with Stories not to approve Claim

I had an accident on 26 April 2018 around 19:00 pm and because there were no other cars involved in accident but my car, the police did not give a case number or open a case. They instead took an ACCIDENT REPORT which I have a piece of paper they gave to me as reference. AR 69/04/2018 Mahwelereng Police Station [Constable Sekopane ********** ]

A claim was submitted, on 27th April 2018 When a claim was submitted to King Price, they declined my claim saying my last born son was driving the car. I was driving alone in the car at the time of the accident and where they come up with a conclusion that my son was driving the car I do not know.

Today I received a call that King price will tow the car back home, from the Panel Beaters. You know I have heard lots of stories about how disgusting king price when it comes to claims, they just take your money every month but when you have to claim they do not approve. I did not want to believe the people who have had such a disgusting experience as me until today.

I hate and so disgusted with king price, they are worse than any insurance in the world. To even come up with stories that my son was driving the car, while I was alone.

Disgusting.

0
Replies (3)
King Price Insurance
King Price Insurance's reply13 Jun 2018, 14:26
Official

Good day

Our claims department has discussed the outcome of the claim with the policy holder in detail. Should you dispute the outcome kindly follow the dispute process noted on the letter that was sent.

Royal regards

The kings court

MT
Mokgadi T's update13 Jun 2018, 17:19
Reviewer Update
Please advise what dispute process letter you talking about ? Because no letter was emailed to me? Please tell me?
King Price Insurance
King Price Insurance's reply19 Jun 2018, 10:57
Official

Should you dispute the outcome of a claim you may email a detailed dispute to ***