1 reviews | Active since Apr 2017

24 Apr 2017, 07:06

Disgusting service claim still not processed!

<p>Try contact king price for a claim. You have to phone back continuously because you get cut off all the time. You log a claim and hear nothing. Not the first time this has happened. Same process last year where it took 4 months to get my windscreen replaced. </p> <p> </p> <p>Got the same issue yet again. They the cheapest because they never get your claims sorted out but you expected to pay every month for a serve you don't get. Emails sent, phone calls made but still no process done. </p> <p> </p> <p> </p>

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Replies (1)
King Price Insurance
King Price Insurance's reply25 Apr 2017, 10:37
Official

Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.

The glass group has been in contact with you for an appointment date. Should you require any further assistance please do not hesitate to contact us directly.

Royal regards

The kings court