1 reviews | Active since Nov 2013

24 Oct 2016, 12:19

DISGUSTING SERVICE

<p>I logged a claim on the 29/09/2016 for a windscreen change and till today and THANKS TO THE ROYAL SERVICE OF KINGPRICE , MY WINDSCREEN IS NOT CHANGED!!!</p> <p> </p> <p>Afetr numerous calls and NO REPORT BACK, I emailed the complaints department. I FINALLY GET A CALL FROM MR IVAN. He tells me that GLASFIT WILL CALL ME AND ARRANGE TO HAVE MY WINDSCREEN CHANGED. NO APOLOGIES FOR THE DELAYED 1 MONTH NO ROYAL SERVICE . JUST A MERE CALL AS IF I LOGGED THE CLAIM TODAY.</p> <p>OH AND HOW CAN I FORGET. I AM TO REMEMBER TO PAY GLASFIT R750 EXCESS FOR A 1 MONTH NO ROYAL SERVICE FROM KINGPRICE.</p> <p> </p> <p> </p>

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Replies (1)
King Price Insurance
King Price Insurance's reply24 Oct 2016, 14:26
Official

Hi Roshal

We’re just so sad to hear about your negative experience. We do our best to give every single client personalised, royal service, and we’re so sorry that we let you down.

Cornette from our claims department has been in contact with you to discuss your concerns as well as the excess. Thank you for your patience and understanding, should you require any further assistance please do not hesitate to contact.

Royal regards

The kings court