Disgusting service

Dear King Price Team,

I am writing to express my extreme dissatisfaction with the appalling level of service I have received regarding my insurance claim, which has now been pending for almost two months without resolution.

Despite multiple follow-ups, I have received no meaningful updates or progress on the matter. This lack of communication and action is completely unacceptable and not what one expects from a company that claims to prioritise customer service.

Please note that this delay is causing significant inconvenience, and I am no longer willing to accept vague responses or further delays. I expect a detailed update on the status of my claim, including a clear timeline for resolution, within 48 hours.

Should there be no action or response by then, I will be left with no choice but to escalate the matter to the Ombudsman for Short-Term Insurance and explore further legal options.

I trust this matter will now be treated with the urgency and seriousness it deserve Alida Claim nr WO-***