MA
Mihaad A
1 reviews | Active since Aug 2015
31 Aug 2015, 13:25
Disgusting service
I logged a claim on the 7th August 2015. After two of me calling King Price, eventually, they sent someone to collect my fridge. What was totally epic is that they came to my work address instead of my home address. I mean, who drives around with their fridge in their car, Really, what an epic FAIL. Eventually they sent the assessor to my home, that was another two weeks later. after numerous follow ups that I had to make, King Price has still not sorted out my claim and I have now cancelled my claim. I was insured with outsurance for 7 years and have never had such pathetic service as I have experienced with King Price<br> <br> TOTALLY DISGUSTED!!!
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King Price Insurance's replyOfficial
31 Aug 2015, 16:33Hello 786mihaad,
Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.
Cornette from our claims department has been in contact with you to address your concerns as well as discuss the way forward. Thank you for your patience and understanding.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.
Cornette from our claims department has been in contact with you to address your concerns as well as discuss the way forward. Thank you for your patience and understanding.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
King Price Insurance's reply31 Aug 2015, 16:33
Official
Hello 786mihaad,
Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.
Cornette from our claims department has been in contact with you to address your concerns as well as discuss the way forward. Thank you for your patience and understanding.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.
Cornette from our claims department has been in contact with you to address your concerns as well as discuss the way forward. Thank you for your patience and understanding.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court