NM
Nokuthula M

1 reviews | Active since Apr 2021

06 Oct 2022, 08:41

Disgusting call centre persons attitude

Your call centre agents are rude and will not answer questions of where they got a details from. They hang up while you're still speaking and asking them to remove you off the details of call: Out of Pretoria, 06/10/2022 08:36

I want to know where you got my details from because I have never given them to King Price and/or I have never indicated I am interested in promotional material.

0
Replies (6)
King Price Insurance
King Price Insurance's reply06 Oct 2022, 09:44
Official
We work with several 3rd party marketing affiliates who utilise their own databases for this type of marketing. Please provide us with the number you received the contact on as well as the number it came from so we can investigate further.
King Price Insurance
King Price Insurance's reply06 Oct 2022, 09:44
Official
You may email this info to ***
NM
Nokuthula M's update06 Oct 2022, 10:48
Reviewer Update
The email address is hidden...

*** 08;35
*** 08:36 - this is the number that popped up when I tried to call back.
King Price Insurance
King Price Insurance's reply06 Oct 2022, 11:29
Official
POPIA is here… And here’s how to remove your personal info from
marketing databases

King Price (and most other modern businesses) use affiliate companies to run SMS and email marketing campaigns. It’s important to note that we don’t own or contribute to the databases that these affiliates use.

These affiliates should be registered with the Direct Marketing Association of SA, which allows you to opt out of these messages, via their website.

If you want to remove your personal info from these databases, here’s what you need to do:

• Visit their website on : https://www.nationaloptout.org/ContactPreference/RegisterContactPreference
• Make sure that you fill in all your cellphone numbers and email addresses, as well as your ID number.
• Allow about 8 weeks to unsubscribe you from all registered databases.
• You’ll have to unsubscribe again every 3 years.

That’s it!
King Price Insurance
King Price Insurance's reply06 Oct 2022, 11:31
Official
We note the number you provided does not belong to our call centre, we will request the affiliate remove your details from their database as well as request they provide you with details as to how you opted in to be called.
King Price Insurance
King Price Insurance's reply06 Oct 2022, 11:35
Official
We note the number you provided does not belong to our call centre, we will request the affiliate remove your details from their database as well as request they provide you with details as to how you opted in to be called.