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Dhanz S
1 reviews | Active since Dec 2016
23 Oct 2024, 19:50
Disgusting and Appalling Service from King Price Agent to a Service Provider
I am utterly disgusted by the rude and abrupt treatment I received from a King Price agent today at 14:27. As a long-standing client and service provider, I find this level of unprofessionalism completely unacceptable. The agent’s tone was condescending, and their communication skills were severely lacking. It is appalling that a company of this stature allows such behavior.
King Price, you need to seriously consider training your staff to communicate in a professional and respectful manner. Your clients and service providers deserve better than this disgraceful conduct!
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Replies (3)0
Replies (3)King Price Insurance's replyOfficial
24 Oct 2024, 08:55Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our client care team will be in contact to discuss.
King Price Insurance's reply24 Oct 2024, 08:55
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our client care team will be in contact to discuss.
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Dhanz S's updateReviewer Update
04 Nov 2024, 13:35We have received a call from King Price and was promised that the matter was to be looked into and will revert back to us. Sadly up amd until date no further communication.
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Dhanz S's update04 Nov 2024, 13:35
Reviewer Update
We have received a call from King Price and was promised that the matter was to be looked into and will revert back to us. Sadly up amd until date no further communication.
King Price Insurance's replyOfficial
05 Nov 2024, 08:35Your concern has been escalated to the relevant team and we’ll be in touch soon to discuss this with you.
King Price Insurance's reply05 Nov 2024, 08:35
Official
Your concern has been escalated to the relevant team and we’ll be in touch soon to discuss this with you.
