1 reviews | Active since Sept 2016
Disgusted with King Price Insurance's 20% premium increase.
<p>Not only does King Price set the bar incredibly low with its customer service, but I now receive an email stating that my premium has increased by almost 20% as of the first of November 2016. How is this increase justified? It was an uphill battle getting my claim finalised with this company earlier this year. I was constantly on the phone trying to chase up on my claim. I have spent so much time on hold listening to their silly song, it is now branded into my neurotransmitters. Not only were emails not rep**** to but I had to pick up the phone and call them twice a month for over 6 months to get the job done! And now this huge hike in premium?</p> <p> </p> <p>Good-bye King Price, and good riddance.</p>
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Our retentions department was in contact with you on the 3rd to discuss your premium concerns and the way forward. Thank you for your patience and understanding.
Royal regards
The kings court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Our retentions department was in contact with you on the 3rd to discuss your premium concerns and the way forward. Thank you for your patience and understanding.
Royal regards
The kings court
