1 reviews | Active since Aug 2016
disguisting service from king price insurance - *****ing money
<p>all i have had was trouble with this insurance from day one, i can never get hold of them and emails are never rep**** too only when i threaten action against them, i had got a comparitive quote from them regarding my car insurance, which was low, but my current insurance company beat them. so i sent an email on the 15 august to cancel my policy. no response, everyday thereafter i sent an email, no response. when i tell them i will take it further i get an email from retentions claiming my policy was cancelled on the 18 august 2016, and all is good and cancelled. 1 september 2016. R658.00 goes off my account for king price insurance. this is not an insurance company you can trust. i want my money back you have no right to take funds out of my account after you have confirmed a policy is cancelled.</p>
We never like hearing that our clients have had a bad experience,
Our retentions department was in contact with you to discuss your concerns and the way forward, we note the cause of the debit was due to the system not processing the cancellation correctly hence the debit. Thank you for your patience and understanding, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
We never like hearing that our clients have had a bad experience,
Our retentions department was in contact with you to discuss your concerns and the way forward, we note the cause of the debit was due to the system not processing the cancellation correctly hence the debit. Thank you for your patience and understanding, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
