KL
Kristopher L

1 reviews | Active since Feb 2021

14 Apr 2025, 17:28

Disastrous Claim

Absolutely poor service from King Price regarding a simple accident claim. The claim was surrounded by poor communication and insurance negligence. From waiting for parts, that are available but not supp**** to communication mishaps between king price and the shop, to wheels being supp****; yet delayed due to not being the right colour. Even after confirmed by the assessor to be correct two weeks ago. The estimated date has changed 3 times, and now that says a lot for the experience.

I know the above is fragmented and lacks a lot of detail, but all I can say is that for my first ever accident claim, this has truly made me lose faith in king price. 6 weeks for control arm damage and paint, is simply ridiculous.

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Replies (1)
King Price Insurance
King Price Insurance's reply15 Apr 2025, 08:16
Official
Hi Kristopher
Our sincerest apologies for the negative experience.
Our assessing team will be in contact with an update.